Terms of Service

What Meridian is

Meridian is a visa guidance platform built by Saunter Works (collectively referred to as "We"). We combine AI models, community knowledge from visa experts, and official government sources to help you understand visa requirements, assess your readiness, and find your strongest route. The goal is clear, practical guidance, not just raw data.

What Meridian is not - Disclaimer

We are not a law firm. We do not provide immigration advice, legal representation, or guarantees of visa outcomes. Visa decisions are made by consulates and embassies, not by us. Always verify critical information with official sources or a qualified immigration attorney.

Your responsibilities

• Provide accurate information. Better data means better guidance.
• Verify important details with official sources before acting.
• Keep your account credentials secure.
• Use Meridian for its intended purpose; personal visa guidance.

Our responsibilities

• Keep our data sources accurate and up to date.
• Protect your personal data with strong encryption and data protection practices.
• Be transparent about what we can and cannot do.
• Fix bugs and improve the service over time.

Payment and refunds

Meridian is currently free to use. If we introduce paid features in the future, we will never charge you without clear notice. If you are unsatisfied with a paid service, you can request a full refund.

Changes to these terms

We may update these terms as Meridian evolves. When we do, we will update the date at the top of this page. For significant changes, we will notify you by email or through the app.